Automatic E-Bikes

Yes. Delivery is free on every e-bike and electric trike, to any UK address. Accessories and orders under £50 have a £4.99 delivery charge, shown at checkout.

Pedal Lab's customer support team is available 7 days a week to answer questions and help you choose the right bike. You can contact the team by phone at 0203 750 9407 or by email at info@pedallab.co.uk

In-stock orders are dispatched within 5 working days of your order, and delivery times depend on the e-bike and your location. Once your order has been shipped, we'll email you the tracking details.

Yes, Pedal Lab has a returns policy for customers who change their mind. We recommend checking the specific return conditions before placing your order, particularly regarding the bike's condition and use.

Charging time varies by model and battery size, but most e-bike batteries can be fully charged within several hours. The exact charging time can be found in the specifications for each e-bike.